Shipping

YES, WE SHIP WORLDWIDE, FOR FREE!
  
SHIPPING TIMES
Estimated shipping time to any country is around 7-10 business days from dispatch
 We currently do not offer an express shipping method.
On occasion shipping times can take longer due to reasons out of our control, such as your location, Public Holidays, customs, the courier service.
Your order will be typically be dispatched within 48 hours.
  
TRACKING YOUR ORDER
You will receive a confirmation email once your order has shipped, which will include your tracking number and a link to follow the journey of your order. If there is a problem with your tracking number or package delivery, please contact the courier directly prior to contacting us, as we will likely not be able to provide any further information, and the courier service requires the recipient to lodge an enquiry rather than the sender. 
 
CHANGE OR CORRECT SHIPPING ADDRESS 
It is the responsibility of the buyer to make sure that she/ he enters the shipping address correctly. We do our best to dispatch orders as quickly as possible, hence there is a very small window to change or correct the address of your order. Please inform us at info@beautytoolbox.com.au ASAP to do so.  We will do our best to make the change, however we cannot guarantee that we will be able to. We cannot redirect orders once they have been dispatched.
 
CUSTOMS DUTIES & TAXES  
Customs and duty fees are the customer's responsibility to pay. We cannot determine the duty fees for your country, please contact your local customs office if you have any questions.
 
COUNTRY SPECIFIC INFO 

Oman, Qatar, Saudi Arabia and United Arab Emirates only accept shipments labelled with a P.O. Box address.  

 On very rare occasions international shipping to some countries can take 3-5 weeks, for countries such as Brazil, Germany, Italy, Mexico, Netherlands and Romania. We are not responsible for any delays caused by the destination countries customs clearance processes. 

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